أثر الخصائص الاجتماعيّة والاقتصاديّة في ظهور خدمة النّقل غير الرّسمي داخل بلدية إربد الكبرى The impact of social and economic characteristics on the emergence of the informal transport service within the Greater Irbid Municipality

Abstract

The purpose of this study is to reveal the motives for working in informal transport based on some of the economic and social characteristics of its workers. It also sought to assess the level of services provided by formal and informal transport by users in the areas of Greater Irbid Municipality.

The study followed the descriptive analytical method and the social and field survey, and relied on the data collected from the study sample, which consisted of two forms of questionnaires: the first directed to workers in informal transport, and the second to users, with 800 questionnaires distributed equally to each.

The study showed that there were statistically significant differences in the motives for the emergence of informal transport for workers due to the income variable. Both unemployment and the insufficiency of official transport means in overcrowded areas were considered among the reasons for the emergence of informal transport from the users' point of view. Therefore, the study recommends improving the performance of official transportation services by providing transportation that operates in three shifts, morning, evening and night.