دور تقييم المعرفة في تعزيز استراتيجية إدارة المعرفة The Role of Knowledge Evaluation in Reinforcing Knowledge Management Strategy

Abstract

Although the concept of KM has been broadly discussed in the present literature, it is still progressing and a plethora of models as well as concepts exist. This plethora has resulted in KM concept fragmentation. The presented model investigates the relationship between knowledge evaluation and KM factors (i.e., knowledge creation, knowledge adoption, knowledge adaptation, and knowledge embodiment) that organizations are supposed to take to achieve a competitive advantage. A questionnaire was developed to collect data. The population of this study consists of five large global Information and Communication Technology MNCs operating in Jordan, resulting in (93) individual questionnaires for analysis. The questionnaire was shown to be reliable and valid. The results reveal that KM factors (i.e., knowledge creation and knowledge adoption) are significant and have a strong influence on knowledge evaluation, while KM factors (i.e., knowledge adaptation and knowledge embodiment) are insignificant and have a negative influence on knowledge evaluation at the surveyed corporations. Implications, recommendations, and future research are also discussed.